OPPENHEIM GROUP

Bluewaters, Dubai, United Arab Emirates

COOKIE POLICY

Effective date:

25 August 2026

| Last updated:

25 August 2026

1. Introduction

This Cookie Policy explains how Oppenheim Group (“Oppenheim Group,” “we,” “us,” or “our”), a real estate brokerage based in Bluewaters, Dubai, United Arab Emirates, uses cookies and similar tracking technologies when you visit or interact with our website at www.ogroupuae.com (the “Site”), including when you browse property listings, submit an enquiry, or contact our agents.




This policy should be read together with our Privacy Policy, which explains more broadly how we collect, use, and protect your personal data. By continuing to use our Site with cookies enabled, or by clicking “Accept” on our cookie banner, you consent to our use of cookies as described in this policy, except for strictly necessary cookies, which do not require consent.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the owners of the site. Cookies may be “persistent” (remaining on your device until deleted or until they expire) or “session” cookies (deleted automatically when you close your browser).




We also use similar technologies such as web beacons, pixel tags, and local storage, which we refer to collectively as “cookies” in this policy.

3. How We Use Cookies

We use cookies on our Site for several purposes, including to:

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  Keep the Site secure and operating correctly, and remember your cookie preferences;
  
  
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  Understand how visitors find and use our Site, including which property listings and pages are most viewed;
  
  
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  Remember your preferences, such as saved or favourited properties, language, and currency settings;
  
  
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  Enable live chat and WhatsApp-based communication with our sales and leasing agents;
  
  
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  Manage and track leads and enquiries submitted through property enquiry forms;
  
  
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  Deliver and measure the performance of our marketing and advertising, including retargeting property listings to visitors on social media and other websites.
  
  

4. Categories of Cookies We Use

The table below summarises the main categories of cookies used on our Site.

The tools listed above (Google Analytics, Meta/Facebook Pixel, Google Ads, WhatsApp Business/live chat, and CRM lead-capture software) are representative examples for a real estate brokerage website. Please confirm against your Site’s actual tag manager / cookie scanner audit and update this table to reflect the specific third-party tools in use, including their individual retention periods.

5. Third-Party Cookies

Some cookies are placed by third-party service providers on our behalf, such as analytics providers, social media platforms, advertising networks, and messaging providers. These third parties may use cookies to collect information about your online activities across different websites over time. We do not control these third-party cookies, and we encourage you to review the relevant third parties’ own privacy and cookie policies, for example:

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  Google (Analytics and Ads): Google Privacy Policy
  
  
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  Meta (Facebook and Instagram Pixel): Meta Privacy Policy
  
  
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  WhatsApp Business: WhatsApp Privacy Policy
  
  

6. Legal Basis and Consent

Oppenheim Group processes personal data collected via cookies in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”), as amended, and its implementing regulations issued by the UAE Data Office.




Under the PDPL, consent must be free, specific, informed, and given through a clear affirmative action. Accordingly:

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  Strictly necessary cookies are used without requiring your prior consent, as they are essential to operate the Site.
  
  
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  Performance/analytics, functional, and marketing/advertising cookies are only placed on your device after you provide affirmative consent through our cookie banner or preference centre.
  
  
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  You may withdraw your consent at any time, with the same ease with which it was given, by adjusting your cookie preferences as described in Section 7 below. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
  
  

Where you are located outside the UAE, additional local data protection laws (such as the EU/UK GDPR) may also apply to our processing of your data, and, to the extent required, we will seek to honour the higher standard of protection.

7. How to Manage or Disable Cookies

You can control cookies in the following ways:

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  Cookie preference centre: use the “Cookie Settings” link in our Site footer to accept, reject, or customise non-essential cookies at any time.
  
  
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  Browser settings: most browsers allow you to block or delete cookies through their settings menu. Note that blocking strictly necessary cookies may affect the functionality of our Site, including your ability to submit property enquiries or use live chat.
  
  
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  Mobile advertising settings: you can limit ad tracking through your device’s privacy settings (e.g. “Limit Ad Tracking” on iOS or “Opt out of Ads Personalization” on Android).
  
  
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  Third-party opt-outs: you can opt out of certain third-party analytics and advertising cookies directly through the relevant provider (for example, the Google Analytics Opt-out Browser Add-on, or the Digital Advertising Alliance / European Interactive Digital Advertising Alliance opt-out tools).
  
  

8. Your Rights

Subject to applicable law, including the PDPL, you have the following rights in relation to personal data we collect through cookies:

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  Access — request a copy of the personal data we hold about you.
  
  
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  Rectification — ask us to correct inaccurate or incomplete data.
  
  
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  Erasure — request deletion of your data (“right to be forgotten”), subject to legal exceptions.
  
  
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  Restriction — ask us to limit how we process your data in certain circumstances.
  
  
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  Data portability — receive your data in a structured, commonly used, machine-readable format.
  
  
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  Objection — object to processing for direct marketing or profiling purposes.
  
  
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  Withdraw consent — withdraw previously given consent at any time, without affecting processing carried out before withdrawal.
  
  

To exercise any of these rights, please contact us using the details in Section 11 below. We may need to verify your identity before responding to your request, and we will respond within the timeframe required by applicable law.

9. Data Retention

Cookies remain on your device for varying periods depending on their type: session cookies are deleted when you close your browser, while persistent cookies remain until they expire or you delete them. Typical retention periods range from 24 hours (some security cookies) up to 24 months (some analytics and advertising cookies). Specific retention periods for each cookie should be confirmed via a cookie audit of the live Site and listed in the preference centre.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal or regulatory requirements, or our business practices. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically. Where required by law, we will seek renewed consent for any material changes affecting non-essential cookies.

11. Contact Us

If you have questions about this Cookie Policy or wish to exercise your data protection rights, please contact us:

Oppenheim Group

Bluewaters, Dubai, United Arab Emirates

Email:





connect@ogroupuae.com

Website:




www.ogroupuae.com

If you are not satisfied with our response, you may also lodge a complaint with the UAE Data Office, the federal authority responsible for enforcing the PDPL.